Grievance Redressal Committee

Grievance Redressal Committee (GRC)

In obligation to the public notice no.PG/08(04)/2016issued by AICTE, New Delhi and as per AICTE regulation notification N.37-3/Legal/2012 Dated 25.05.2012 (Establishment of a mechanism for grievance Redressal) and to redress the grievances received from students and staffs of the institute, a grievance Redressal committee is for the Academic year 2024-25 constituted in Aryan Institute of Engineering and Technology with following members and roles and responsibilities as mentioned herein.

Grievance Redressal Committee (GRC) is constituted for the redressal of the complaints reported by the student/parent/employee of the college with the following objectives:

Objectives

To provide the students access to immediate, hassle free resource to have their grievances redressed.
To uphold the dignity of the college by promoting cordial Student-Student/ Student-Teacher/Teacher-Teacher relationship.
To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimised.
To ensure a fair, impartial and consistent way for redressal of various complaints lodged by the stakeholders
To develop a harmonious educational environment in the institute.
To awareness campaigns to educate employees, customers, or stakeholders about the grievance redressal process, their rights, and the available channels to raise complaints.

Roles and Responsibilities

The grievance and redressal committee should look after all the complaints, appeals and grievances apart from students/staff/faculty from time to time in order to solve their problems and provide them with legal justice.
The committee should be impartial, neat, clean and fair while exercising its power and deciding to provide impartial judgements to the related victims.
To prevent irregularity in the admission process if complaints/anomalies /discriminatory practices against students are visible.
To ensure and protect the denial quality of education as assured by the Institute.
To ensure and check non-transparent or unfair means/policies in the process of evaluation.
The committee shall be convened at least a meeting once a month for monitoring the related activities if any.

Scope of Grievances

Academic Matters

Issues related to assessment, attendance, marks, and other examination-related matters, etc.

Financial Matter

Issues related to charging of fees, scholarships, and payments

Administration Matters

Issues related to infrastructure, basic amenities, sanitation, Hostel, transport, or victimization.

Indiscipline Matters

Issues related to Harassment and Ragging by colleague students or teachers etc.

Grievance Receiving Mechanisms

Report submission in person by approaching the chairman of the Committee
Online submission through institute website (https://aryan.ac.in/)
Through e-mail to studentgrievance@aryan.ac.in
Writing to “The Chairman, Grievance Redressal Committee, Aryan Institute of Engineering and Technology (AIET, Bhubaneswar), Arya Vihar Colony, Bhubaneswar, Barakuda, PIN:752050, Odisha
Can utilize the suggestion box to drop their complaints.
Can complain to their respective HODs.